Frequently asked questions
FAQ
How This Works
📌 Select Your Model Style:
Single Half-Body
– 2.4" (6 cm)
A bust-style figure featuring the face and upper torso.
Standing Full-Body
– 4.7" (12 cm)
A complete head-to-toe figure of one person.
Pet-Figure
– 2.8" (7 cm)
A miniature model of your furry friend.
Standing Duo-Figure
– 4.7" (12 cm)
A full-body model featuring two people standing together.
Photo Guidelines
✅ Clear Front-Facing Photo (Required)
Make sure the photo includes the person’s face and upper torso.
Submit a full-length photo showing the person from head to toe.
📷 Extra Reference Images (Optional)
Upload one main photo per model ordered. If you’d like to share more reference images, feel free to email them to us directly.
⚠️ Photo Quality Matters
We can’t create your model from low-resolution or unclear images. If we run into issues, we’ll reach out to request new photos.
👓 Glasses
No worries—if you wear glasses, we’ll include them in the model.
🚫 No Large Accessories
Please avoid big items like backpacks or large handbags in full-body images. The final model will focus on the person only.
💡 Helpful Tip: Keep an eye on your inbox after ordering. We might need to follow up about your photos!
Can you create a figurine of two people together?
- If two people are close together in one photo, you can select Standing Duo-Figure (4.7"/12cm).
- We will create the model as a single, cohesive figurine
Can you create seated poses?
Yes, we offer seated full-body models!
📏 Size:
All seated models—whether a single person or a couple—are made at a height of 3.1" (8 cm) due to material requirements.
🛒 How to Order:
single seated poses, please select Standing Full-Body (4.7" / 12 cm) when ordering.
couple seated poses, please select Standing Duo-Figure (4.7" / 12 cm).
Note: Although you’ll select the standing option, your model will be produced in a seated pose at 3.1" (8 cm) height.
Does the model include accessories from the photo?
👓 Glasses:
fine! We will include them in the final model.
🎒 No Large Accessories:
Full-Body models, please avoid including large accessories like backpacks or bags. The model will focus on the person’s body only.
Shipping, Returns, Warranty
📦 Worldwide FREE shipping.
⌛️ Standard processing time: 3 - 4 business day (handcrafted customization)
🚚 Standard shipping time: 6-12 business days
🔁 Returns & Refunds
We offer a free refund within 48 hours of placing your order if you change your mind. If there are any issues with your order, please reach out to us at memoria3d6@gmail.com and we’ll be happy to assist!